Marketplace Risk: Digital Risk Summit São Paulo 2026

O Crescimento mais Acelerado do que seu Controle de Risco (When Growth Outpaces Your Risk Controls)

Hugo Fonseca, Client Success Manager at G2 Risk Solutions, joined Gustavo Justi, Head of Fraud at Grupo Casas Bahia, to tackle a growing blind spot for the region’s fastest-scaling platforms: sellers who pass onboarding but are never truly monitored. Latin America leads the world in e-commerce fraud, and the warning signs, such as unexplained chargeback patterns or sales volumes that don’t match a seller’s profile, often surface in Finance months after the exposure begins. Hugo and Gustavo walked through how this gap shows up on real platforms in the region, the signals that brought it to light, and where teams focused their monitoring once they understood the problem.