G2 Risk Solutions and Mastercard Combine AI and Merchant Insights

Privacy Notice

G2 Risk Solutions Online Privacy Notice

G2 Risk Solutions (“G2RS”) respects your concerns about privacy. This Online Privacy Notice applies to personal information we collect on (the “Site”). The Online Privacy Notice describes the types of personal information we obtain, how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

Information we obtain and how we use it

You may choose to provide personal information (such as your name and contact details) through the Site. Here are the ways you may provide the information and the types of information you may submit. We also describe how we may use the information you provide to us.

Request a free demo

You may contact us by filling in information on our “Request a Free Demo” form and submitting the completed form. We require that you provide your name, company name, phone number, state, email address, and business type. We use this information to respond to your inquiry.

Email newsletter

You may sign up to receive our email newsletter containing information about our products and services, as well as industry related news. When you sign up, we request your email address. We use this information to send you the newsletter.

G2 blog

You may sign up to receive our blog by email. When you sign up, we request your email address. You may choose to submit comments regarding our blogs. To post a comment, you must supply your name and email address, and you may provide your website’s address and include personal information in your comment. We use your name to identify you as a commenter.

Client login

You may log in to the “Site” to order products and services, as well as check on the status of previously submitted requests, by entering and submitting your user name and password.

Becoming a G2RS client

If you wish to become a client of G2RS, you must provide your name, company name, address, phone number, e-mail address, and business type. This information, along with business and trade references, establish your account and confirm that your organization is a legitimate business with an appropriate business purpose for accessing the products and services we offer. We may contact you to provide announcements about products and services, newsletters, surveys, to respond to your inquiries and, in these instances, we may use the information you provide to contact you about your requests.

Other website features

We offer visitors to our Site various features, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features.

Other uses of information

In addition to the uses discussed above, we may use the personal information you provide on our Site to operate, evaluate, and improve our business. Specific uses include developing new products and services; managing our communications; performing market research; determining and managing the effectiveness of our advertising and marketing; analyzing our products, services and websites; and administering our websites. We also may use the information to protect against and prevent fraud, claims and other liabilities, and to comply with or enforce applicable legal requirements, industry standards and our policies and terms.

In addition, we may use the information we obtain through this Site in other ways for which we provide specific notice at the time of collection.

Information we obtain by automated means

When you visit our Site, we may collect certain information by automated means, using technologies such as cookies, web server logs, and web beacons. Cookies are files that websites send to your computer or other Internet-connected device to identify your browser uniquely or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site and may not be able to purchase products that use a “shopping cart”.

In conjunction with the gathering of information through cookies, our web servers may log information such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server logs also may record information such as the address of the web page that referred you to our Site and the IP address of the device you use to connect to the Internet. They may also log information about your interaction with this Site, such as which pages you visit. To control which web servers collect information by automated means, we may place tags on our web pages called “web beacons,”— small files that link web pages to particular web servers and their cookies. We may also collect information from your browser, such as your browsing history.

On our Site, we use third-party web analytics services, such as those of Google Analytics. The service providers that administer those services may use cookies and web beacons to help us analyze how users use the Site. The information collected by the cookies and web beacons (including your IP address) are disclosed to the service providers, who use the information to evaluate your use of the Site. To learn how to opt out of Google Analytics, visit:

We use information collected online through cookies, web beacons and other automated means for purposes such as customizing our visitors’ visits to the Site and understanding the manner in which our visitors browse the Site. We also use this information to help diagnose technical and service problems, administer the Site, identify visitors to the Site, and gather demographic information about our visitors. We use clickstream data to determine how much time visitors spend on web pages of the Site, how visitors navigate through the Site, and how we may tailor the Site to better meet the needs of our visitors.

“Do Not Track” signals

Your browser settings may allow you to transmit a “Do Not Track” signal to websites and online services you visit. Like many other websites and online services, we do not currently process or respond to “Do Not Track” signals from your browser or other mechanisms that enable choice. Please note that while we may not process or respond to “Do Not Track” signals, we do not permit third parties to collect your personally identifiable information (PII) over time and across third-party websites or online services.

Information we share

We do not sell or otherwise disclose personal information we collect on our Site, except as described here. We may share personal information we collect on this Site with our affiliates and service providers who perform services on our behalf. We do not authorize those service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We may share personal information we collect on this Site with our affiliates, and with other reputable companies, which may use the information for marketing purposes.

In addition, we may disclose personal information about you (i) if we are required to do so by law or legal process (such as court order or subpoena), (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or (iv) in connection with an investigation of suspected or actual fraudulent or illegal activity. We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Online Privacy Notice.

Personal information disclosure: United States or overseas

Personal information may only be transferred outside the United States, or its territories, to conduct an international background check – including, but not limited to employment or education verifications, and criminal records checks. This transfer of information will only occur if proper authorization has been secured from the consumer and the request for an international background check is received from a fully credentialed client with an active account.

Outside of conducting an international background check for a fully credentialed client that has secured written authorization from the consumer, G2 does not offshore work related to processing consumer reports, nor does G2 transfer data to third countries or store data in third countries. Consumer Reports or Investigative Consumer Reports are compiled and maintained in the United States.

Your rights and choices

We offer you certain choices about how we communicate with you and what information we obtain from you. You may choose not to receive marketing emails from us by contacting us as specified in the “How to Contact Us” section below and we will honor your request. As required by applicable law, you may withdraw consent you previously provided to us or object at any time on legitimate grounds and free of charge to the processing of your personal information, and we will apply your preferences going forward.

If you are located in the European Economic Area (“EEA”) or Switzerland, you may direct us not to share your personal information with third parties, except (i) with service providers we have retained to perform services on our behalf, (ii) in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation), (iii) if disclosure is required by law or legal process, (iv) with law enforcement authorities or other government officials, or (v) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraud or other illegal activity. If you are located in the EEA or Switzerland, we use your personal information only for the purposes indicated in this Online Privacy Notice unless we have a legal basis, such as consent, to use it for other purposes. Where required by law, G2 obtains your prior opt-in consent at the time of collection for the processing of (i) personal information for marketing purposes and (ii) personal information deemed sensitive pursuant to applicable law.

Subject to applicable law, you may have the right to request access to and receive information about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements.

You may contact us as described in the “How to Contact Us” section below to update your preferences, ask us to remove your information from our mailing lists, or submit other requests.

Data transfers

We may transfer the personal information we collect about you to recipients in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries (such as the U.S.), we will protect that information as described in this Online Privacy Notice.

If you are located in the European Economic Area (“EEA”) or Switzerland, we will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries outside of the EEA and Switzerland.

How we protect personal information

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Links to other websites

This Site may provide links to other sites. These websites may be operated by companies other than G2. Linked websites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not operated by us, any use of those websites, or the privacy practices of those websites.

Updates to our online privacy notice

This Online Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post the updated version on this page and indicate at the top of the notice when it was most recently updated.

How to contact us

If you have any questions or comments about this Online Privacy Notice or if you would like us to update information we have about you or your preferences, please contact us as indicated below.