Contact us

Military Status Monitoring

Continuously monitor customer portfolios for active-duty military status, helping teams identify accounts subject to SCRA protections and take appropriate action. 

shield_person-2

Identify protected accounts

Check portfolio accounts against Department of Defense active-duty records using customer information including name, address, and Social Security number.

layers-2

Catch status changes early

Monitor the portfolio daily for military status and identify accounts that may be eligible for protections under the Servicemembers Civil Relief Act.

search_insights-2

Apply the right protections

Identify active-duty status, service start and end dates, and accounts that may require interest-rate, fee, or other handling adjustments.

verified-2

Reduce compliance risk

Flag affected accounts so teams can apply appropriate treatment, prevent improper collections activity, and maintain account status in servicing or collections systems.

Common Questions

Clear answers about how Military Status Monitoring works and what teams receive.

Does it...

Let’s talk

Does it identify active-duty military status?

 Yes. Military Status Monitoring checks portfolio accounts against Department of Defense military records to identify active-duty status.

Does it monitor portfolios daily?

Yes. Portfolio accounts are checked daily against active-duty military status data. 

Does it use Social Security numbers for matching?

Yes. Identity matching can use name, address, and Social Security number to improve the reliability of account-level matches.

Does it identify service dates?

Yes. Status indicators include active-duty status and service start and end dates.

Does it help identify accounts subject to SCRA protections?

Yes. The solution identifies accounts that may require protections under the Servicemembers Civil Relief Act and flags them for appropriate handling. 

Does it...

Let’s talk

Does it identify active-duty military status?

 Yes. Military Status Monitoring checks portfolio accounts against Department of Defense military records to identify active-duty status.

Does it monitor portfolios daily?

Yes. Portfolio accounts are checked daily against active-duty military status data. 

Does it use Social Security numbers for matching?

Yes. Identity matching can use name, address, and Social Security number to improve the reliability of account-level matches.

Does it identify service dates?

Yes. Status indicators include active-duty status and service start and end dates.

Does it help identify accounts subject to SCRA protections?

Yes. The solution identifies accounts that may require protections under the Servicemembers Civil Relief Act and flags them for appropriate handling. 

Bankruptcy Risk Solutions

Detection

Monitoring

File

Recover