Phone and Email Verification
Verify that users control the phone numbers and email addresses they provide, and add secure messaging to identity workflows.
Contact details are submitted
The user enters a phone number or email address during onboarding, login, recovery, or another verification journey.
A one-time password is sent
A unique verification code is delivered by SMS or email using the channel configured for your customer journey.
The user confirms ownership
Entering the code confirms that the user can access the submitted phone number or email account.
The workflow continues securely
The verified contact detail supports secure onboarding, authentication, password resets, account recovery, or customer messaging.
Common Questions
Clear answers about how Phone and Email Verification works and what teams receive.
Does it...
Let’s talkDoes it verify phone numbers and email addresses?
Yes. It confirms that contact details are valid and that the user can access the phone number or email account provided.
Does it use one-time passwords?
Yes. A unique code is sent by SMS or email and entered by the user to confirm ownership.
Does it support two-factor authentication?
Yes. Phone or email codes add another layer of security for logins, onboarding, password resets, and account recovery.
Does it work across desktop and mobile?
Yes. Verification can support customer journeys across desktop and mobile platforms.
Does it support global users?
Yes. Phone and email delivery helps businesses reach and verify users across international markets.
Can I…
Let’s talkCan I choose SMS or email delivery?
Yes. Use phone, email, or both as primary or fallback verification channels within your customer journey.
Can I customize the verification code?
Yes. Custom one-time passwords can support your security requirements and customer experience.
Can I use it during password resets?
Yes. Verify ownership before allowing password resets, account recovery, or access from a new device.
Can I integrate it into existing workflows?
Yes. APIs and implementation support connect phone, email, and messaging checks with existing onboarding and authentication flows.
Can I combine it with identity verification?
Yes. Add phone or email confirmation to document, biometric, identity data, or compliance workflows for layered verification.
Can I use it as a fallback sign-in method?
Yes. Offer phone or email when users cannot authenticate, log in, or recover an account through another method.
What do I get…
Let’s talkVerified phone ownership
Confirmation that the user can access the submitted phone number through a secure code-based check.
Verified email ownership
Confirmation that the user can access the submitted email address by entering a delivered verification code.
Secure authentication results
Clear outcomes for onboarding, login, password resets, account recovery, and other protected customer actions.
Flexible messaging channels
SMS and email delivery options that support primary verification, fallback access, and customer communication.
Does it...
Let’s talkDoes it verify phone numbers and email addresses?
Yes. It confirms that contact details are valid and that the user can access the phone number or email account provided.
Does it use one-time passwords?
Yes. A unique code is sent by SMS or email and entered by the user to confirm ownership.
Does it support two-factor authentication?
Yes. Phone or email codes add another layer of security for logins, onboarding, password resets, and account recovery.
Does it work across desktop and mobile?
Yes. Verification can support customer journeys across desktop and mobile platforms.
Does it support global users?
Yes. Phone and email delivery helps businesses reach and verify users across international markets.
Can I…
Let’s talkCan I choose SMS or email delivery?
Yes. Use phone, email, or both as primary or fallback verification channels within your customer journey.
Can I customize the verification code?
Yes. Custom one-time passwords can support your security requirements and customer experience.
Can I use it during password resets?
Yes. Verify ownership before allowing password resets, account recovery, or access from a new device.
Can I integrate it into existing workflows?
Yes. APIs and implementation support connect phone, email, and messaging checks with existing onboarding and authentication flows.
Can I combine it with identity verification?
Yes. Add phone or email confirmation to document, biometric, identity data, or compliance workflows for layered verification.
Can I use it as a fallback sign-in method?
Yes. Offer phone or email when users cannot authenticate, log in, or recover an account through another method.
What do I get…
Let’s talkVerified phone ownership
Confirmation that the user can access the submitted phone number through a secure code-based check.
Verified email ownership
Confirmation that the user can access the submitted email address by entering a delivered verification code.
Secure authentication results
Clear outcomes for onboarding, login, password resets, account recovery, and other protected customer actions.
Flexible messaging channels
SMS and email delivery options that support primary verification, fallback access, and customer communication.
Identity Verification
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