Phone and Email Verification

Verify that users control the phone numbers and email addresses they provide, and add secure messaging to identity workflows.

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Contact details are submitted

The user enters a phone number or email address during onboarding, login, recovery, or another verification journey.

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A one-time password is sent

A unique verification code is delivered by SMS or email using the channel configured for your customer journey.

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The user confirms ownership

Entering the code confirms that the user can access the submitted phone number or email account.

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The workflow continues securely

The verified contact detail supports secure onboarding, authentication, password resets, account recovery, or customer messaging.

Common Questions

Clear answers about how Phone and Email Verification works and what teams receive.

Does it...

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Does it verify phone numbers and email addresses?

 Yes. It confirms that contact details are valid and that the user can access the phone number or email account provided. 

Does it use one-time passwords?

 Yes. A unique code is sent by SMS or email and entered by the user to confirm ownership. 

Does it support two-factor authentication?

Yes. Phone or email codes add another layer of security for logins, onboarding, password resets, and account recovery.

Does it work across desktop and mobile?

Yes. Verification can support customer journeys across desktop and mobile platforms.

Does it support global users?

Yes. Phone and email delivery helps businesses reach and verify users across international markets.

Does it...

Let’s talk

Does it verify phone numbers and email addresses?

 Yes. It confirms that contact details are valid and that the user can access the phone number or email account provided. 

Does it use one-time passwords?

 Yes. A unique code is sent by SMS or email and entered by the user to confirm ownership. 

Does it support two-factor authentication?

Yes. Phone or email codes add another layer of security for logins, onboarding, password resets, and account recovery.

Does it work across desktop and mobile?

Yes. Verification can support customer journeys across desktop and mobile platforms.

Does it support global users?

Yes. Phone and email delivery helps businesses reach and verify users across international markets.