Mobile-ID

Add SIM-based strong electronic identification and qualified digital signing with Estonia’s state-backed Mobile-ID solution, currently used by more than 220,000 people.

The user starts with Mobile-ID

The user selects Mobile-ID in your service and enters the requested identifier, typically their personal identification code and mobile number.

The user checks the verification code

A verification code appears in your service and in a message on the user’s phone. The user checks that the codes match before continuing.

The user authenticates or signs

The user enters PIN1 to identify themselves or log in, or PIN2 to confirm an action or create a digital signature.

The customer journey continues

Use the result to support onboarding, secure login, transaction confirmation, access to e-services, or electronic signing.

Common Questions

Clear answers about how Mobile-ID works and what teams can enable.

Does it...

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Does it support strong electronic identification?

Yes. Estonian Mobile-ID is a nationally recognized, SIM-based digital identity document whose certificates are issued by the Police and Border Guard Board.

Does it enable qualified electronic signatures?

Yes. Mobile-ID can create qualified electronic signatures with the same legal effect as handwritten signatures across the European Union.

Does it use separate PINs for identification and signing?

Yes. PIN1 is used for identification and login. PIN2 is used for digital signatures and for confirming actions such as bank transfers.

Does it require an app or card reader?

No card reader is required for authentication. Mobile-ID operates through the SIM card and supported mobile network. Document signing on a computer or smartphone may use supported signing software or an e-service.

Does it meet a high assurance level?

Yes. Estonia’s official ID portal describes Mobile-ID as a high-assurance electronic identity solution.

Can I…

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Can I use Mobile-ID for customer onboarding?

Yes. Mobile-ID can provide a strong identity step during onboarding, while your organization remains responsible for customer due diligence, regulatory compliance, and risk controls.

Can customers use it on computers, tablets, and phones?

Yes. Mobile-ID can be used to access supported e-services from a computer, tablet, or mobile phone.

Can I use it for transaction approval?

Yes. Customers can use PIN2 to confirm actions such as bank transfers when the service presents them for approval.

Can users keep Mobile-ID when changing phones?

Mobile-ID is tied to the supporting SIM card rather than the handset. A user can generally move that SIM to another compatible phone, but a new or replacement SIM may require a new Mobile-ID subscription or activation.

Is Mobile-ID available outside Estonia?

This integration supports Estonian Mobile-ID. Mobile-ID services may also be available in other Baltic markets, but availability, issuance requirements, and legal status vary by country.

Can it integrate with existing customer journeys?

Yes. G2 Risk Solutions supports implementation so Estonian Mobile-ID can be incorporated into onboarding, authentication, transaction-confirmation, and signing workflows.

What Mobile-ID does

Does it...

Let’s talk

Does it support strong electronic identification?

Yes. Estonian Mobile-ID is a nationally recognized, SIM-based digital identity document whose certificates are issued by the Police and Border Guard Board.

Does it enable qualified electronic signatures?

Yes. Mobile-ID can create qualified electronic signatures with the same legal effect as handwritten signatures across the European Union.

Does it use separate PINs for identification and signing?

Yes. PIN1 is used for identification and login. PIN2 is used for digital signatures and for confirming actions such as bank transfers.

Does it require an app or card reader?

Does it meet a high assurance level?

Yes. Estonia’s official ID portal describes Mobile-ID as a high-assurance electronic identity solution.

How you control it

Can I…

Let’s talk

Can I use Mobile-ID for customer onboarding?

Yes. Mobile-ID can provide a strong identity step during onboarding, while your organization remains responsible for customer due diligence, regulatory compliance, and risk controls.

Can customers use it on computers, tablets, and phones?

Yes. Mobile-ID can be used to access supported e-services from a computer, tablet, or mobile phone.

Can I use it for transaction approval?

Yes. Customers can use PIN2 to confirm actions such as bank transfers when the service presents them for approval.

Can users keep Mobile-ID when changing phones?

Is Mobile-ID available outside Estonia?

This integration supports Estonian Mobile-ID. Mobile-ID services may also be available in other Baltic markets, but availability, issuance requirements, and legal status vary by country.

Can it integrate with existing customer journeys?

Yes. G2 Risk Solutions supports implementation so Estonian Mobile-ID can be incorporated into onboarding, authentication, transaction-confirmation, and signing workflows.

What you get out of it