Bankruptcy Risk
upgraded platform information
G2 Risk Solutions is thrilled to share our new platform enhancements with you! Our platform transformations are designed to make your experience more secure, scalable, and insight-driven—without disrupting your current deliverables.
Have questions? We’ve got answers for you:
Frequently Asked Questions:
Will my current data feeds or outputs change?
No, your existing deliverables will remain unchanged. However, we are introducing optional new reports and data files that you can choose to integrate into your workflows for added value.
What security changes should I be aware of?
We are enhancing security by moving to SSH key-based authentication for SFTP access, replacing traditional username and password logins. You will receive setup guidance and full support during this transition.
Will I need to update encryption keys?
Yes. We will be exchanging new PGP encryption keys to maintain secure file transmissions. Testing support will be provided to ensure a seamless update process.
I use SFTP—will my connection change?
Yes. You will be assigned a new SFTP server endpoint. Your Client Success team will coordinate the change and guide you through setup and testing.
What are the new reports being offered?
You will have access to a suite of enhanced reports and automated alerts, including:
• Detailed file processing summaries
• Failed validation reports identifying issues in your source data
• Automated email notifications for key events and exceptions
Will there be downtime or disruption to service?
No. The migration is being managed in a phased and fully supported manner to ensure there is no interruption to your current services.
Who can I contact if I need help during this transition?
Your Client Success team will support you every step of the way. They’ll provide all necessary setup instructions, testing assistance, and ongoing support to ensure a smooth experience.